- Frequent questions
- How to order
- How do I pay
- Flower care
- Delivery Information
- Cookies policy
- Terms and conditions
Terms and conditions
The following terms and conditions apply to www.flowersbucharest.com, accessing www.flowersbucharest.com and purchasing products on the site, implies acceptance of these terms and conditions. Using the www.flowersbucharest.com website involves reading and accepting in full the terms and conditions set forth in these terms and conditions, in the event that you do not agree in whole or in part with them, please do not access / use this website. Www.flowersbucharest.com (referred to as FBCOM in this document) is this website
ACT may use certain FBCOM information to record certain information about you, they will be used exclusively for the purchase / billing process and will not be sold or alienated to any third party unless the ACT has this legal obligation. If you want your data not to be known by the person in the order, check the ANONIM option in the order form. FBCOM DOES NOT have access to or keep information about your card.
Copyrights are protected in accordance with applicable laws on copyright and intellectual property. FBCOM content (texts, images, product names, scripts, codes, etc.) is ACT property. It is strictly forbidden to copy any part of the FBCOM without the written consent of ACT. We will restrict the access of any user trying to copy content on FBCOM.
SITE ACCESS LICENSE
ACT offers the User a site access license to view the FBCOM offer, place orders, or contact FBCOM staff. It is forbidden to copy information from the FBCOM without the written consent of ACT. ACT can ban anyone's access to the site without giving a reason for this decision.
FBCOM uses descriptions and images suggestive of the products offered. All photos of the products are made by FBCOM, which strives for all products to be as close as possible to the images and descriptions on the site, but ACT states that the images of the products are orientative, depending on the stock, the period, the degree of blooming, the delivered products May have differences with descriptions or images on the site. Placement of an order The user accepts that in some cases ACT can replace some parts of the ordered products with similar ones (eg some types of flowers) in terms of color, appearance and value without the obligation to announce this in advance. If you want certain changes to be made to the purchased products, you can specify these changes in the field of observation, we will do our best to make them, but their failure by ACT is not mandatory and can not lead to the cancellation of the order.
The prices of the products are those displayed on the site, if for a mistake or for any other reason one or more products have displayed a wrong price, ACT reserves the right not to deliver an order containing these products and to return Buyer, in full, the amount paid. FBCOM reserves the right to change the price of any product at any time, or to cancel a certain discount, the price at a certain time being the one displayed on the site.
WORK AND DELIVERY PROGRAM
The delivery is free of charge and can be done within Bucharest and surrounding areas (Bucharest: Pipera, Voluntari, Afumati, Pantelimon, Baneasa, Popesti-Leordeni, Bragadiru, Cornetu, Rosu, Mogosoaia, Buftea, Corbeanca, . Orders can be placed online, non-stop, the phone support program is between 09-18 Monday to Friday, 09-14 Saturday. Delivery is usually Monday to Sunday between 09 and 20, but there may be days when it is not working or the program is low. The delivery date is the one chosen by the buyer when placing the order, the change by the buyer can only be done by contacting the ACT, but who is not obliged to honor the requests for change of the delivery date. The buyer may specify a desired delivery range, but it will be indicative, ACT can not be held liable for non-observance of the time interval specified by the customer. If the recipient is not found at the delivery address, FBCOM may: 1. Return to another hour 2. Contact the recipient 3. Deliver to a colleague or neighbor 4. Contact the buyer.
WARRANTIES AND LIMITATIONS
FBCOM is provided "as such" and without any express or implied warranty with regard to the products offered and the site. ACT assumes no responsibility for the periods of time the site can not be accessed for any reason. ACT assumes no responsibility for any errors or mistakes made in using the site due to technical reasons, software or hardware used. ACT assumes no responsibility for the accuracy of the information presented on this site nor does it assume the obligation to update this site. ACT may suspend access or discontinue the operation of the FBCOM site at any time without any explanation and without prior notice to users. The responsibility for the use of this site is solely for the users, ACT assumes no liability for any damages resulting from the use of this site. ACT does not guarantee the availability of the products in stock and reserves the right to refuse or cancel the delivery of any order, in which case it will refund to the buyer the entire amount paid. If the delivery products are damaged, the customer may demand the return of the amounts paid for the damaged products or their replacement, but no other indemnities. Under OUG 34/2014, flowers are products that are likely to deteriorate or expire rapidly and are exempt from the right of withdrawal and warranty. Products marketed on FBCOM benefit from a guarantee under Ordinance no. 21/1992, Law 449/2003 and O.G. 174/2008 if they are not perishable products such as flowers, plants, foodstuffs.
The FBCOM site works under the laws of the Romanian State.
DISPUTES AND CONFLICTS
Any conflict between ACT (FBCOM) and clients is attempted to be amicably settled by agreement between the two parties under these terms and conditions. If this is not possible, the Romanian legal provisions in this field will apply, and the resolution of the conflicts is the responsibility of the Romanian courts.
If any of the above clauses are found to be null or void, irrespective of the cause, this clause will not affect the validity of the other clauses. With the purchase and launch of the order, the customer accepts without any objection the terms and conditions of use, the value of which is the same as a valid contract.